Privacy Policy

We may collect your personal data when you place an order, create an account, subscribe to updates, or interact with Africashop.

We collect, store, and process the information necessary to complete your purchases, provide services, and support any inquiries. This information may include (but is not limited to):

• Full name
• Gender (optional)
• Date of birth (optional)
• Email address
• Physical and delivery address
• Phone number
• Payment details (processed securely)
• Payment card information (not stored on our servers)

How We Use Your Information

We use your information to:

• Process your orders
• Deliver herbal remedies or wellness products
• Provide requested services and product information
• Manage your account
• Verify online payments
• Analyze and improve website performance
• Design and personalize website content
• Identify usage patterns and site visitors
• Perform demographic research
• Contact you with updates, product information, or customer support

Third-Party Sharing

We may provide your name, delivery address, or phone number to third parties (such as courier services or suppliers) to complete your order.

You may view and update your account details or order history at any time by logging into your account. You are responsible for maintaining the confidentiality of your login information. Africashop is not liable for password misuse unless caused by our error.

Other Uses of Your Information

We may use your personal data for:

• Customer surveys and feedback
• Statistical research
• Improving site performance
• Sending information, offers, newsletters, or promotions from Africashop or its partners

We may use non-identifiable data (anonymous statistics) to analyze customer behavior or performance of promotions, without revealing your personal identity.

Competitions & Promotions

If you participate in Africashop contests or giveaways, we may use your data to:

• Contact contest winners
• Announce offers
• Verify eligibility

Specific rules for each competition will be provided separately.

Third Parties & External Links

We may share your information with:

• Delivery partners
• Payment processors
• Marketing or analytics partners
• Customer service support teams
• Fraud prevention agencies

If Africashop is ever sold or merged, customer data may be transferred as part of the business assets.

Africashop may include advertisements or links to third-party websites. We are not responsible for their privacy policies or content.

Cookies are small text files stored on your device to help Africashop function properly.

While you may browse the site without accepting cookies, certain features — such as adding herbal products to your cart — will not work without them.

How Cookies Help Us

Cookies help us:

• Recognize your device
• Save your shopping cart
• Improve site speed and performance
• Reduce the need to re-enter information
• Personalize your shopping experience

Google Analytics

Africashop also uses Google Analytics to analyze website activity. Google may store this information in the United States. Google may also share this data with authorities if required by law.

Cookie Management

You may disable cookies in your browser settings, but some features may not work properly.

We use advanced security procedures to protect your personal data from unauthorized access, loss, or destruction.

Security Measures

Security measures include:

• Secure online servers
• Firewall protections
• SSL (Secure Sockets Layer) encryption for payment information
• Identity verification steps before releasing personal data
• Controlled access to customer information